Contact
Filemynt is a focused PDF workspace and a growing library of document guides. We read every message and use feedback to improve reliability, speed, and clarity. There is no support ticket maze and no account required to reach us — one email address handles everything.
For support, privacy requests, or general feedback, write to hello@filemynt.com. We aim to reply within a couple of business days. Filemynt is run by a small team, so thoughtful, specific messages get the fastest, most useful answers.
What we can help with
- A tool that failed, produced an unexpected result, or rejected your file
- Questions about how compression levels, passwords, watermarks, or metadata work
- Privacy questions about how uploads are processed and when files are deleted
- Feature requests and feedback on the guides — including topics you wish we covered
To get a faster answer
If something went wrong with a specific file, tell us which tool you used, what you expected, and what happened instead. Because files auto-delete within one hour and we never keep copies, we usually cannot inspect your original document — so a clear description matters more than a screenshot after the fact.
Before you write
- Files auto-delete within one hour — we cannot recover documents after that window, so keep your own copy of anything important.
- Many how-to questions are already answered in our guides — compression, emailing large PDFs, passwords, scanning, and private sharing.
- For how we handle your data, see the Privacy Policy.
- For usage rules, see the Terms of Service.